Account Verification at w32q20
Verification is a one-time step that keeps your account secure and your withdrawals moving. We ask for a government-issued photo ID — a national ID card or passport works — and a selfie for identity confirmation. Upload both through the account settings page; our team reviews submissions and updates your account status. Once verified, you will not need to repeat this process.
The same verification protects your wallet link, so if you ever update your bKash, Nagad, or Rocket number, a short re-confirmation step keeps the new details locked to your account and no one else's.
- Go to account settings — Find the verification section under your account profile — it lists exactly which documents are needed.
- Upload your ID — A national ID card or passport photo works; the image must be clear and fully in frame.
- Submit a selfie — A live selfie confirms the ID belongs to you — follow the on-screen guide for the best result.
- Await confirmation — Our team reviews the submission and updates your account status; you will see the verified badge once it is done.